Comunication

We prepare the best communication strategy for loyalty reward benefit


A fidelity program should be communicated in such a consistent way in order to obtain the results desired.

Our solution becomes a powerful comunication-with-clients tool since it allows interacting through different channels such as:

SMS, e-mail, purchase receipt, apps, hot line.

This allows generating a closer relationship with your consumers, as well as communicating fidelity strategies in such a more effective way and with a maximized cost-benefit relationship.

We have an expert team in charge of thoroughly designing all the communication. According to the industry, the resources and the target public, we define the optimal means and channels to be used, which among others are the following:

  • Welcome Kit
  • Program Website
  • Rewards Catalogue
  • Adds in regular communication of the trademark (invoices, newsletters, statements, etc.)
  • Hot line
    • Activation calls
    • Reservations center
    • Survey and segmentation of data
  • Sending SMS
  • Mobile App in all your platforms
  • POP Material
  • Newsletters, e-flyers
  • Editorial content

 

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